Last Updated: July 25, 2026

1. Introduction and Overview

This Privacy Policy describes how Lokai Living, operating as a division of Lokai Life LLC, a duly registered limited liability company with its principal place of business located at 247 S Mill Pond Rd Ste 400, Lehi - 84043-3840, United States (US), collects, uses, discloses, stores, and safeguards personal information obtained through our website located at https://www.lokaaliving.hair, our related digital services, and our professional business operations. Throughout this policy, the terms we, us, our, and the Company refer to Lokai Living and its parent entity Lokai Life LLC.

We are deeply committed to protecting the privacy and security of all individuals whose personal information we process. This policy explains your rights regarding your personal data and describes the comprehensive measures we take to ensure its confidentiality, integrity, and availability. By accessing our website or utilizing our professional services, you acknowledge that you have read and understood this Privacy Policy and agree to the data handling practices described herein.

This policy applies to all information collected through our website, electronic communications, social media platforms, professional service engagements, industry events, and any other interaction where you provide personal data to us. It also covers information we may lawfully receive from third-party sources in connection with our business operations and the delivery of our computer systems design and related services.

2. Information We Collect

2.1 Information You Provide Directly

When you interact with Lokai Living, you may voluntarily provide certain categories of personal information. This information is collected when you fill out forms on our website at https://www.lokaaliving.hair, correspond with us via electronic mail at hello@lokaaliving.hair or telephone at +1 (660) 493-4906, subscribe to our technical newsletters, request service proposals, participate in surveys or assessments, register for events, or engage our consulting and technical services. The types of information we may collect include:

  • Contact and Identification Information: Your full legal name, professional title, company or organization name, email address, telephone number, physical mailing address, and relevant professional affiliations.
  • Business and Technical Information: Details about your organization including its size, industry sector, existing technology infrastructure, current systems architecture, project requirements, technical constraints, and business objectives shared during consultations, assessments, or service engagements.
  • Communication Data: The complete content of messages, inquiries, feedback, and requests you submit through our contact forms, email correspondence, support ticketing systems, and any attachments, documents, diagrams, or specifications you choose to share with our team.
  • Account Credentials: If you create an account on our client portal, we collect usernames, encrypted passwords, multi-factor authentication preferences, and related authentication data required to secure your access.
  • Transaction and Financial Information: Billing details, payment instrument information, banking details for wire transfers, purchase history, invoicing records, and tax identification numbers necessary for processing payments for our professional services.
  • Event and Subscription Data: Information provided when registering for technical webinars, training sessions, industry conferences, or subscribing to our research publications, white papers, case studies, and technology briefings.
  • Employment Application Data: For job applicants, we collect resumes, cover letters, employment history, educational credentials, professional certifications, references, and other information relevant to the hiring process.

2.2 Information Collected Automatically

When you visit our website at https://www.lokaaliving.hair, certain technical information is automatically collected through server logs, cookies, web beacons, and similar tracking technologies. This information helps us understand how visitors interact with our digital properties, identify and resolve technical issues, enhance user experience, and maintain the robust security of our systems. The automatically collected data includes Device and Browser Information such as Internet Protocol address, browser type and version, operating system and version, device type and manufacturer, and screen resolution; Usage Data such as pages visited, duration of time spent on each page, navigation paths through the website, links and buttons clicked, search queries entered, and files downloaded; Access Information such as precise date and time of access, referring and exit URLs, HTTP status codes, and server response times; Geographic Location Data derived from your IP address; and Cookie and Similar Technology Data including session identifiers, user preferences, authentication tokens, and analytics identifiers.

3. How We Use Your Information

Lokai Living and Lokai Life LLC use the personal information we collect for the following legitimate business and commercial purposes: Professional Service Delivery to provide, operate, maintain, and continuously improve our computer systems design services and all related professional services you have requested; Communication and Technical Support to respond to inquiries and provide multi-tier support; Business Operations and Administration to process payments, manage billing, and fulfill contractual obligations; Marketing and Professional Outreach to send curated information about our services and industry insights, subject to your communication preferences; Personalization and Continuous Improvement to analyze usage patterns and enhance our services; Security and Regulatory Compliance to detect and prevent fraud and comply with legal obligations; and Strategic Business Development to conduct market research and evaluate new opportunities.

The legal bases for processing include Contractual Necessity, Legitimate Business Interests, Consent where required by law, Legal Obligation, and Vital Interests in emergency situations.

4. How We Share and Disclose Information

Lokai Living does not sell, rent, trade, or otherwise monetize your personal information to third parties for their own independent marketing purposes. We may share your information with carefully vetted service providers and business partners bound by contractual agreements; within the Lokai Life LLC corporate group; for legal and regulatory compliance purposes; in connection with business transfers such as mergers or acquisitions; and with your explicit consent for purposes not otherwise described in this policy.

5. Data Retention

We retain personal information only for as long as is reasonably necessary to fulfill the purposes for which it was originally collected, including to satisfy any legal, regulatory, tax, accounting, audit, or reporting requirements under United States federal and Utah state law. When determining the appropriate retention period, we consider the nature and sensitivity of the data, the risk of harm from unauthorized use, the purposes of processing, contractual obligations, and applicable legal requirements. Upon expiration of the retention period, personal information is securely deleted, destroyed, or anonymized in accordance with our data disposal policies.

6. Data Security

Lokai Living and Lokai Life LLC implement and maintain industry-leading technical, administrative, and physical security measures to protect personal information against accidental, unauthorized, or unlawful destruction, loss, alteration, disclosure, access, or use. Our multilayered technical safeguards include TLS 1.3 encryption for data in transit, AES-256 encryption at rest, mandatory multi-factor authentication, network segmentation with next-generation firewalls, intrusion detection and prevention systems, regular vulnerability scanning and independent penetration testing, automated patch management, continuous security event monitoring, and secure encrypted backup systems with regularly tested restoration procedures. Our administrative controls include documented information security policies, mandatory annual security awareness training, strict role-based access controls, periodic access reviews, vendor security assessments, incident response and business continuity plans, and continuous compliance monitoring. In the event of a data breach, we will notify affected individuals and relevant regulatory authorities in accordance with applicable breach notification laws.

7. International Data Transfers

Lokai Living is headquartered in Lehi, Utah, United States, and our parent company Lokai Life LLC maintains its registered address at 247 S Mill Pond Rd Ste 400, Lehi - 84043-3840, United States (US). As a global provider of computer systems design and related services, we may process, store, and transfer personal information across international borders. When transferring personal information internationally, we ensure that appropriate and legally adequate safeguards are in place, including Standard Contractual Clauses, binding corporate rules, and transfer impact assessments where required.

8. Cookies and Tracking Technologies

Our website at https://www.lokaaliving.hair employs strictly necessary cookies essential for basic website operation; performance and analytics cookies that collect aggregated and anonymized usage information; functional cookies that remember your preferences; and security cookies that help detect and prevent threats. You have the right and technical ability to control cookies through your browser settings. Disabling certain categories of cookies may impact website functionality and performance.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights including the Right of Access to obtain a copy of your personal data; Right of Rectification to correct inaccurate information; Right of Erasure to request deletion; Right to Restrict Processing; Right to Data Portability; Right to Object to processing for specific purposes; Right to Withdraw Consent; Right to Non-Discrimination; and the Right to Complain to a supervisory authority. To exercise these rights, contact us using the information in Section 11. You may opt out of marketing communications at any time by clicking unsubscribe in any marketing email or contacting us directly. Our website currently does not respond to Do Not Track signals.

10. Children's Privacy

Our website and professional services are designed and intended exclusively for business professionals and individuals of legal age to enter into binding commercial agreements. We do not knowingly collect personal information from children under the age of sixteen. If we become aware of such collection, we will take immediate steps to delete the information.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal obligations, or industry standards. Material changes will be communicated through our website at https://www.lokaaliving.hair or via email where applicable. The Last Updated date indicates the most recent revision.

12. Contact Information

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or our data protection practices, please contact us:

Privacy Officer
Lokai Living, a division of Lokai Life LLC
247 S Mill Pond Rd Ste 400
Lehi - 84043-3840
United States (US)

Email: hello@lokaaliving.hair
Phone: +1 (660) 493-4906
Website: https://www.lokaaliving.hair

13. Jurisdiction-Specific Provisions

For residents of the United States, we comply with applicable federal and state privacy laws. If you are a resident of a state with comprehensive privacy legislation such as the California Consumer Privacy Act as amended, the Virginia Consumer Data Protection Act, the Colorado Privacy Act, or the Utah Consumer Privacy Act, you may have additional rights. For Canadian residents, this policy is designed to comply with PIPEDA. For EEA and UK residents, we process data in accordance with GDPR and the UK Data Protection Act. We are committed to complying with all applicable data protection laws in every jurisdiction where we operate.

14. Third-Party Websites

Our website may contain links to external websites operated by third parties. This Privacy Policy applies solely to information collected through our website and services. We bear no responsibility for the privacy practices of any third-party websites and encourage you to review their policies before submitting personal information.

15. Data Processing Addendum

For our enterprise clients who engage Lokai Living for professional services, we offer a comprehensive Data Processing Addendum formalizing our respective data protection obligations under applicable laws. If your organization requires a signed DPA, please contact us at hello@lokaaliving.hair. Our legal team will provide the appropriate documentation tailored to your compliance requirements and the scope of services.

This Privacy Policy constitutes the complete agreement between you and Lokai Living, a division of Lokai Life LLC, regarding the collection, use, disclosure, and protection of your personal information through our website and professional services.